Terms of service

Who we are

Curvi is run by AIManagement Inc., 131 Continental Drive, Suite 305, Newark New Castle, DE 19713.

To reach us, email support@curvi.ai. We reply within two business days.

The service

Curvi turns your product photos into marketplace ready image packs. You get the outputs your plan covers, each checked against the channel's own image rules as they stand when the file is made. Marketplaces change their rules, so always confirm current policies before you use a file in a listing.

Your content

You keep all rights to the photos you upload and the outputs Curvi generates for you. You confirm you have the rights to the material you upload. You may not upload content that is unlawful, infringes someone else's rights, or depicts real people without their permission.

Plans, renewal and cancellation

Paid plans are billed monthly or yearly, in advance, in US dollars. Your plan renews automatically at the end of each billing period at your plan's current price, until you cancel. If our price changes, we email you before it applies, and you can cancel. For a yearly plan, we also email you 30 to 45 days before each renewal.

You can cancel any time online in Billing. Your plan stays active until the end of the period you paid for, and there is no minimum term. Moving to a bigger plan, or from monthly to yearly billing, takes effect straight away. Moving to a smaller plan, or from yearly to monthly billing, takes effect at your next renewal.

Credits

Each paid plan adds its credits to your balance when a billing period is paid for, and a yearly plan adds the whole year at once. Top ups add credits when you buy them. The free plan adds its credits once.

When you start a pack, we hold the credits it needs. We charge credits only for files that pass their checks, and release the rest when the pack finishes. Credits you do not use stay in your balance from one month to the next, for as long as your account is open.

If a payment is refunded or disputed, we take back the credits it bought, in proportion to the amount returned, without taking your balance below zero. If a dispute ends in our favor, we give those credits back. When you move to a bigger plan in the middle of a billing period, we add the difference in credits for the time left in it. A move to a smaller plan waits for your next renewal, when the smaller plan's credits start.

Connected assistants

You can connect Curvi to an assistant such as ChatGPT. Actions it takes in your workspace with your permission count as yours, and credits it spends are charged the same way as in the app.

Refunds

Fees are billed in advance and are non refundable except where the law requires otherwise. If you think we charged you by mistake, email support@curvi.ai and we will look into it.

AI outputs

Curvi uses AI models to make the backgrounds, light, shadows and scenes around your product. The pixels of your product come from your photo: we never generate or redraw them. Files with a generated background or scene carry a standard label in their metadata that says AI was used.

AI can get things wrong. Check every file before you use it, and make sure each listing is accurate and follows the rules of the marketplace you sell on. You are responsible for the listings you make with Curvi files.

Acceptable use

Do not use Curvi to create misleading listings, counterfeit goods imagery, or content that violates a marketplace's policies. We may suspend accounts that do.

Warranty and liability

Curvi is provided as is. We do not guarantee that any marketplace will accept a given image. To the maximum extent the law allows, our liability is limited to the amount you paid us in the twelve months before the claim.

Governing law

Pending: the law that governs these terms will be added here before paid plans open.

Changes and contact

We may update these terms. If a change affects what you pay or how you use Curvi, we email you at least 30 days before it applies. The date at the top of this page shows the latest update. Questions go to support@curvi.ai.